To me The Whaler’s Inn is the place where guests and colleagues become friends and friends become family. I find it heartwarming to interact with so many people, both visitors and co-workers, who find Mystic as magical a place as myself. - Amy Munoz, Direct of Sales and Operations
Meet the General Manager
A New England native, Amanda joined The Whaler’s Inn after a long career in the travel and tourism industry. For the past six-years she has worked for Backroads, an active travel company, providing customized adventure experiences throughout the United States and around the world. Through her work designing, developing and launching premiere biking and hiking adventures, she has worked extensively with hotels, inns and B&Bs throughout the U.S., Central America, South America and the Caribbean.
Amanda brings a wealth of hospitality experience and knowledge to the Inn, along with a passion for people and travel. Having spent the last half-decade working and traveling around the world, she is very excited to unpack her suitcase and call Mystic home! When not at The Whaler’s Inn, you can find Amanda kayaking along Mystic’s rocky shoreline, exploring one of the region’s many State Parks or cycling the scenic roads and byways of southeastern Connecticut.
Meet the Director of Sales and Operations
Born and raised in Gloucester MA, Amy moved to Connecticut in 2000. She quickly grew to love her adopted home town. In 2004 Amy accepted a Front Desk position at The Whaler’s Inn and has grown along with the property ever since, being promoted to Front Desk Manager and then Assistant General Manager in 2015. In her free time Amy is very active with the Downtown Mystic Merchants Association, working in planning events such as Mystic Eats – A Riverside Food Festival and Sharkfest. Working with and fostering strong relationships within the community is a passion of Amy’s and has enabled The Whaler’s Inn to forge partnerships with many local businesses.
She was named one of Southeastern Connecticut’s “40 Under 40” in January of 2016. Amy is also a long time member of the Eastern CT Chamber of Commerce’s “Young Professionals of Eastern CT”, an organization which concentrates on networking within the local community, giving back through charitable donations and volunteering, and professional development. In addition to working in Downtown Mystic, Amy also lives just blocks from the Inn. Always immersing herself in “Mystic living” Amy may be found enjoying a Patriots game in the renovated basement bar at Pizzetta, dining at Red 36 on the deck in the Summer or warming up by the fires at the Captain Daniel Packer Inn during the Winter months.
Front Desk Manager
Born in the North and raised down South, Merriah has a high interest for Customer Service and enjoys ensuring all guests are happy. Her attention to guest’s needs and going that extra mile helps in creating the warm and welcoming atmosphere for which The Whaler’s Inn is known. Merriah has worked in the hospitality industry for close to 12 years and joined The Whaler’s Inn team in March 2018. Looking to plan something Romantic during your stay? Look for her and she’ll take care of the rest! When not at work she is enjoying the views Mystic has to offer and is proud to now be considered one of the “locals”.
Meet the Housekeeping Supervisor
Melanie has been with the Inn for 15 years, first as a Front Desk Associate, then Shift Supervisor, and now as the Head of Housekeeping and Laundry. If you’ve had a chance to visit us, we are sure you’ve noticed our housekeeping staff’s attention to detail and cleanliness. Melanie brings out the best in her team and takes pride in ensuring that all the guestrooms are spotless and comfortable. When not here at the Inn, she enjoys spending time with her children and, of course, her two lovely grandchildren.
Meet the Facilities Supervisor
Guests of the Inn are sure to run into Lawrence during their stay. He has been a staple of The Whaler’s Inn for over 15 years. From front desk, to maintenance, to general customer service, Lawrence has mastered it all. As our Head of Maintenance, he ensures our grounds are spic and span and will happily address any maintenance issues, if they should arise, with a smile on his face and a spring in his step. Lawrence’s favorite job responsibility, however, is decorating our annual Christmas tree. Be sure to say “hi” to Lawrence during your next visit!